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The ten-foot attitude is one of the main customer service tenants of Sam Walton. He encouraged employees to engage with customers that they came with ten feet of.

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9y ago
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9y ago

Founder, Sam Walton, established the ten foot attitude. Wal-Mart associates are to greet and offer to help a customer when they come within ten feet of the customer.

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Q: What is Wal-Mart's ten foot attitude?
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The Wal-Mart 10-foot rule encourages associates to greet someone when they are within 10 feet of them.


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