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"You can only use the Shazam for the iTouch if it has a microphone."

Thank you captain obvious. Anyways, if you have the app open and it gives you an error even when you have the microphone, here are some tips for success.

  1. Try replugging in your microphone. Whether you think it works or not, this is the main cause of microphone/headphones problems. To get best results with this step, blow on the outlet AND the end of the microphone/headphone wire.
  2. If that step didn't work, try this!
  • Locate the microphone on your headset piece (Usually, this part is labeled by "mic")
  • Make sure the microphone part on your headset is near, if not directly next to, the speakers where the music is coming from
  • After you made sure all was in tact
  • Now try again

3. If none of this so far has worked, check your internet connection. Shazam needs to connect to the internet to get access to websites for identifying songs.

4. Still not working? Test your microphone to see if it is just the dilemma of a malfunctioning microphone. One good way to do this, is plug in your headphones/microphone piece into your computer. Open up Skype, if you have a Skype account, then call the Skype test call. Make sure that in the settings, your microphone selection is set to the headsets. Hopefully, this step will work for you by showing that the microphone just isn't working. If they aren't working, get new microphones. If they are working, great! Now you should call Apple to get help because the problem is now, most likely, your iTouch itself!

~Hope all of this helps!

awesomedude97

For further questions, contact awesomedude97@gmail.com where the expwert will assist YOUR needs and YOUR problems.

Thanks :D

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Wiki User

15y ago

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