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All insurance companies are required to notify the insured policy owner of cancellation at the primary address given by the insured. Listed Lien-holders are likewise notified at the address given for the Lien-holder.

Most often when the policy owner does not receive the notification it is due to an incorrect address provided by the insured or a change of address that the insured has not given to the insurance company. The insurance company will always send policy notices to the address on record with the company.

Bear in mind that these days many companies are allowing the insured to elect electronic communication in lieu of standard mail. If this was the case then notification may have been sent to you by email.

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13y ago

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