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It has nothing to do with your account balance. My account is paid and I'm missing a few channels only. TimeWarner has no answers other than it is unavailable. (duh, I can SEE that)
If some channels are coming in and some missing, there is probably noise or leakage somewhere in your home or coming off of main line. This could be coming from a number of things such as crimp on fittings, bad wiring, bad fittings, old tv's or vcr's that have feedback, bad splitters...etc, could even be coming off of neighbors home if they are connected to same tap. Also could be bad drop to house causing intermittent problems...
What else can I help you with?
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The cable has an interference and might need reset. Do this by calling Charter. But sometimes that doesn't even help.
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It means you have a delinquent balance and need to pay your entire bill before your service is reconnected. Sucks.. ...Not an acct. issue, problem with noise or leakage
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Unplug your cable box, wait a minute or so, and plug it back in--your cable will be restored.
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