A call center call would start of with the call center agent introducing themselves and asking how they could help. The customer will state the question or complaint and the call center agent will come up with a solution or answer their question.
can i have the conversation between agent and customer in call center
jm
i need how to talk to call conversation
nothing..
i don't know the other examples of call center conversation..
call center is generally a place where an outbound or inbound process runs for example customer service where in the provide 24x7 service is a call center.
The difference is that a call center agents talk to agents that work in one of the store locations, wherever the stores may be located, and the customer service representative talks to the customer, talk about their accounts,and other information.
nurse deals with patient while call center agent deals with customer so they are interrelated.
Customer First
A call center associate will answer the phone for a company, giving some type of customer support. If you were a call center associate for a bank, for example, you would more than likely be fielding customer inquiries about bank balances and other items related to their account. A call center usually will have a large amount of people working in cubicles answering the phone for a company or even a number of companies.
The customer
A Business Process Outsourcing (BPO) organisation is responsible for performing a process or a part of a process of another business organisation; outsourcing is done to save on costs or gain in productivity. A call center performs that part of a client's business which involves handling telephone calls. A call center, for example, might handle customer complaints coming in over a telephone.