Successful customer service relies on effective client interaction on a daily basis, this can be made extremely difficult if they are constantly being bombarded with confusing and unnecessary jargon. Clients like to have a full understanding of what is going on, and the easiest way of ensuring this is to communicate with them using clear and simple information and dialogue that everybody can easily understand and relate to.
There are seven main principles of body language and each of them can help you to determine how a customer is feeling. Remember that the key to reading a personâ??s mood is to keep things in context, and understand that your body language will affect that of the customer.
It is of utmost importance that our customer should be satisfied from aur services or product , to bring satisfaction to customer it becomes important to take care of his need and requirements , things are to be manged from a customer`s view point and for that communication with customer becomes the need. e.g. every company has call centre or a helpline it is communication to get the right feed back to give improvements.
The main thing is poor service which may be resulted from the following points starting with pressure of work,when customer service provider work with pressure automatic the customer will be irritated, personal problem such as stress,poor management when staff thinks the customer service is a job of someone not me,no commitment this is when people are not committed to the job,it is not my job which is a disease to many organization.If all happen to be seen by customer why cant he be irritated?
To clarify the meaning of a sentence or passage
This question is confusing - could you clarify?
Your question is confusing. Clarify.
Please provide the paragraph you would like me to clarify.
Clarify CRM is no longer in business; in 2002 they were purchased by and integrated in to the Amdocs. It is still referred to as Clarify however they are owned and operated by Amdocs Limited. They are a customer service company that provides software management for customer satisfaction and customer retention.
witness
witness
Very confusing question. Please clarify what you want to know.
Perhaps it will clarify things for you if I tell you that "clarify" is a verb.Before adding it we must clarify the butter.Does that clarify things well enough for you?
defence
defense
Water does not burn. Please clarify your question as it is very confusing as to what you want to know.
This question is very confusing. Please clarify.