You have a very formiadble infection. good thing you know the name. PSW Bispy B has infected many computers. The problem is that that most antivirus programs don't detect it. The only ones that do is AVG and windows live onecare. However AVG detects but it can't do anything about it. Go to this link http://onecare.live.com/standard/en-us/3/communications/trytoday.htm
It will allow to download live onecare with a free 90 day trial.
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
Go to GriSoft and download their AVG anti-virus software. Be sure to get the free version. Run the program. It will automatically isolate & remove the Trojan horses PSW.Bispy.A and PSW.Bispy.B, as well as most other viruses and Trojan horses.
On Win 2000:
After AVG picked up the instances of BIspy.A and .B in my users /Local Settings/Temp folder, I deleted the 6 files associated (cab, ini, exe and some others that started with BI)then went into the registry (start > Run > Regedit), searched for "BI.dll" and deleted the registry entry for the program when i found the correct string.
If you are not keen on editing the registry yourself, get hold of Spybot - Search and Destroy
After I restarted the machine, and was able to delete the /winnt/BI.dll
im running AVG too, same problem with virus vault. To get rid of it (using winXP) this is what i did.
ran command prompt.
CD 'local settings'\temp
del bi*
seemed to work for me.
I too had the virus that my avg would not remove. what I did was move the infected file to the recycle bin and then ran the avg scan again. This time it healed it and put it into the vault. ..
I too had the PSW.Bispy.A and PSW.Bispy.B viruses on my C- Drive.
AVG anti-virus software detected and removed the bi.dll file but was not able to delete the virus contained in a file in the C:\_restore\temp folder. I am running Windows ME and I think the files in the folder cannot be accessed because they are used by the RESTORE function. To get around this, I downloaded a windows bootfile from www.bootfile.com, copied the files to a floppy and then booted from the floppy. At the A> prompt, I changed the drive and directory to C:\_restore\temp. Since I booted from the floppy, I was able to delete the infected file. I then rebooted from the hard drive and ran AVG anti-virus software again. This time it found the virus in another file in the same folder. I then rebooted from the floppy, erased the infected file and rebooted from the hard drive. AVG was rerun and the virus has been removed completely. It took two iterations to remove it completely.
Two online virus programs did not detect the virus before it was removed. AVG was the only one that did.
I have XP Home Edition and ran AVG. The program detected and removed the virus just easily.
Finally after a day of trying to clean it, I turned off my system restore, then rebottted ...ran AVG. it stuck them in virus vault and I was able to delete them...have scanned 3 times now and they are all gone...
this got rid of it for me.download WINPATROL and then run it it will come up with a screen pretty much straight away click on ie helpers tab and you will now see a file bi dll.delete file,it will say that it wont delete it but it will stop it running by doing this it enables avg or your own virus software to delete it cos its not running.run your virus software and it will heal it problem solved.
For those with PSW.Bispy.B or A or C AVG now has a small executable program on their homepage to deal with these and 60 others..simply boot up in safe mode(I'm running Windows ME) click on the downloaded file,and it removes all 3 files associated with the virus..reboot normal and Voila! Worked on my version A.
If you can move them to your recycle bin then delete them and your problem is solved.
All Trojan horses are hidden files so you would need to go to the Files Option (click the View tab)at Control Panel and uncheck both the *Hide file extension for known file types & *Hide protected operating system files (Recommended)-boxes, then OK yourself out. You will then need to restart your computer and go into SafeMode by HOLDING the F8 key DOWN -(at bootup - after the first screen info - be quick!). [You have to use your keyboard when you're in SafeMode - the keys to use are Ctrl/Alt/Delete (to exit the Help and Support screen) - Tab/Arrow keys/ Pageup/Pagedown/ the Window key(between Ctrl & Alt) & Enter] So, from the DeskTop screen press the Window key to get Start/ arrow up to Search/ arrow right to For Files or Folders and type up the NAME OF THE FILE & EXT (not Horse PSW.Bispy.B) but the actual name of the file, which would have shown up on your anti-virus software. To delete this file from here just press Page Up to highlight the file and then delete. To get out of Search -Alt F/ arrow down to Close and press Enter.
It will be safe to empty your Recycle Bin in the Normal mode where you can use your mouse.
I have had 4 Trojan horses on my C drive and kinda figured out the above method a week ago. I deleted the Temp file (as these keep putting the same files back into your system) from the _Restore folder after unchecking the hidden files boxes, then went to SafeMode to delete what virus files that were still there. My computer is now absolutely FREE of these pests!
PS. I also have AVG 6.0 (the free one) & also the Ad-aware 6 and I use them every day as my kids love to play games from the internet.
The AVG cannot get rid of it because it is locked into your system as a hidden file. The way to get at it is to unlock the file by going to Start/Settings/Control Panel/Folder Options/View tab and uncheck the Hide file types...etc. as I mentioned above. Then all you would need to do is to go to Search and delete it. If not in the Normal mode, then Search and delete it in SafeMode.
the problem with the virus in the restore folder is that AVG cant delete/modify files in there. you need to disable system restore. I also had this virus in a backup of my accounts. I tried running the removal tool from Grisoft but it didnt work. I disabled system restore, deleted the files associated with the virus then rebooted. I also searched the registry for any "bi" or"bispy" entries. there were none, so i guess im all good now. what ever you do just remember to disable system restore. if you don't you will continue to get the AVG extension message and if you ever need to restore to an earlier date you will reinfect your puter.
I have AVG and it could not take it off even though it was updated. I, however, did find an alternative given by grisoft/AVG at the following URL: grisoft.com
I would suggest following its instructions to the letter. If you do, you can then run AVG again and the Virus will have disappeared.
You can get rid of the Trojan horse , by following these steps .
1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer ,
--To remove this thing from your computer , download and install the SuperAntiSpyware on your computer . update your computer and scan the computer with this.You can get rid of the Trojan horse , by following these steps .
1 Download and intall the SuperAntiSpyware on your computer .
2 Update your SuperAntiSpyware .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the SuperAntiSpyware.
5 Restart your computer .
You need to run these 5 essential steps to remove all the spyware on your computer. 1. Run Deckard's System Scanner (DSS) 2. Run Malwarebytes Anti-Malware 3. Run the anti spyware removal programs spybot 4 Run Superantispyware 5. Run a complete scan with free curing utility Dr.Web CureIt! Install threat fire which will enhance your antivirus protection This is the free Microsoft anti-virus line. This is a totally free service that will walk you through the virus removal steps: For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). You can get rid of these Trojan horse dialer 11 Aq and Trojan horse dialer 11 BD from your computer by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer . This malwarebytes will solve your issue .
You need to run these 5 essential steps to remove all the spyware on your computer.1. Run Deckard's System Scanner (DSS)2. Run Malwarebytes Anti-Malware3. Run the anti spyware removal programs spybot4 Run Superantispyware5. Run a complete scan with free curing utility Dr.Web CureIt!Install threat fire which will enhance your antivirus protectionAnswerHi, AVG 7 detected "Trojan horse dialer.22.AQ" on my machine 3 hours ago, but couldn't heal it nor put it in the virus vault. I tried everything: Ad-Aware, Spybot S&D, Microsoft anti-spyware, AVG7, scanning in safe mode... nothing worked ! I even went back to an old restore point without succes.I finaly got rid of it by scaning with HouseCall free anti-virus (http://housecall.antivirus.com/housecall/start_corp.asp)While it was scaning, AVG resident shield poped-up and i was able to put the Trojan dialer in AVG's virus vault. So i think it's the combination of those two Anti-virus that enabled me to fix this problem.Once it's in the vault, the dialer can no longer damage your system... you can safely leave it there and let AVG take care of it and delete it when it's old enough. If you wish to delete it from the vault before AVG does, you should at least wait a couple days to see if your system is runing properly.Hope this helpPat.AnswerI had the same Trojan and I saw this post. It helped me alot, because I tryed everything to even going to the registry and delete it from there...nothing... Runing AVG and Housecall at the same time was an awesome idee, with the only littel trick let Housecall finish first...than go to AVG since AVG finds only 1 infection ..and houscall finds 2 the secound is the trigger of the Trojan if you don't delete the trigger ( exe) you will get the Trojan back everytime. Great helping advice to Pat and this site..thx alot for the idee and good job....
you can't
get rid of your email account
delete it w/o opening
Try this link: grisoft.com Follow the instructions (rename file, run computer in safe mode, then run executable).
To delete a Trojan Horse, you'd better follow technical steps to get rid of it.
I couldn't find very much on the E-strain of bispy, so i don't know if AVG will help this time. However because it's of the same 'family', i think it's a save bet to say it does …. If Avg doesn't eliminate this bispy.E-pest, try a online scan with the pestscanner of PestPatrol at pestpatrol.com Good luck, Jahewi
I found the same Trojan on my computer. AVG was able to detect and clean it with the latest update. I suggest using that. I Had this Trojan Horse Virus and it installed itself as a programme Bridge.exe, so i uninstalled it using the Add/Remove programme.Then I turned off System Restore and ran Trend Micro free scan which showed the files bi.dll and biprep so i ran Adaware and it picked these files as spyware, so i deleted them. Ran Adaware again , this time all clear. Then I ran AVG that was all clear. Than finally Trend Micro free scan. All clear. Trojan Gone.Turned System Restore back on and ran AVg and Trend Micro free scan once more. Still all clear. Hope this helps someone. you can get rid of this virus by downloading pestpatrol from pestpatrol or you can also use the hijackthis program it will clean all kinds of virus on your computer I also have AVG and it could not take it off either even though it was updated. I, however, did find an alternative given by grisoft/AVG at the following URL: grisoft.com I would suggest following its instructions to the letter. If you do, you can then run AVG again and the Virus will have disappeared. Good Luck! You can get rid of Trojan horse PSW Bispy A , by following these steps . 1 Download and intall the Malwarebytes on your computer . 2 Update your Malwarebytes . 3 Scan your computer for all the malwares in your computer . 4 Remove all the malwares , found while scanning with the malwarebytes . 5 Restart your computer .
http://www.ca.com/us/securityadvisor/virusinfo/virus.aspx?ID=62504
Try a different anti virus program, and if its still there as a last resort you may have to reformat your hard drive, call your PC manufacturer for detailsAnswerYou can get rid of Trojan horse psw banker pqo , by following these steps . 1 Download and intall the Malwarebytes on your computer .2 Update your Malwarebytes .3 Scan your computer for all the malwares in your computer .4 Remove all the malwares , found while scanning with the malwarebytes .5 Restart your computer .
How do I get rid of this Virus?
It is a Trojan that logs your keystrokes and sends your passwords to a remote location so that its author and his or her gang of cybercriminals can comit other crimes. To get rid of it go to this linkhttp://onecare.live.com/standard/en-us/3/communications/trytoday.htmThen click free trial and and install windows live onecare. this will get rid of psw briss c for u.Answerit is a Trojan Horse and hijacks webpages or programs you need to turn off system restore and go to this websight and do a PC check up http://housecall.trendmicro.com/ do the scan they have a fix on this website for it hope it helps good luck
download AVG anti-virus from http://www.grisoft.com/ and scan your p.c and heal any threats detected.AnswerYou can get rid of the Trojan horse , by following these steps . 1 Download and intall the Malwarebytes on your computer .2 Update your Malwarebytes .3 Scan your computer for all the malwares in your computer .4 Remove all the malwares , found while scanning with the malwarebytes .5 Restart your computer .
Any kind of Trojan horse is very bad. Most Trojan viruses will take data from your computer, and send it to hackers. Eventually you can have a large problem if you do not get rid of it because people can inject viruses with it.
The spyware program 'PestPatrol' will remove it.
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