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VMS Alarms is a really great company. I have had an alarm with him them for about two years and it works really well. I have monitored smoke detectors and carbon monoxide sensors as well as burglary protection. I have the iPhone app too, so I can arm and disarm my system from anywhere. I always feel very secure. The prices are great and they are very friendly and knowledgeable. I actually started working for the company this past fall.

Here is a little more background from our company profile:

VMS Alarms has been in business since 2003. Since that time, we have protected thousands of homes and businesses. We are members of the Better Business Bureau with an "A" rating and pride ourselves on our above and beyond customer care. All of our administrators are Licensed Alarm Agents through the state of Rhode Island Department of Labor and Training for your protection and peace of mind. Our friendly, knowledgeable installers are licensed to ensure proper installation, upgrades and service of your system.

VMS Alarms is a dealer for Monitronics. We specialize in alarm sales, service and installation while Monitronics' sole responsibility is to constantly and thoroughly monitor your home security system in order to keep you safe and your home protected. What this means for you is that you will receive the best service when it comes to the alarm sales, installation and service as well as the monitoring.

VMS Alarms and Monitronics strive to be number one in all aspects of our industry. Consequently, we have been the proud recipients of many awards for your further peace of mind. From the CSAA Five Diamond Certification to the 2010 Alarm Monitoring Residential Security Company of the Year, you can be confident in trusting your home or business security needs to VMS Alarms!

  • 2010 Frost & Sullivan North American Alarm Monitoring Residential Security Company of the Year Award. Read More at frost.com
  • 2010 Central Station Alarm Association (CSAA) Manager of the Year: Monitronics Monitoring Center Manager Greg Hurst. Read more at csaaul.org
  • 2010 VMS Alarms wins the GE Freedom Award.Read more at prlog.org
  • 2005-2010 Our central station has been awarded the prestigious Central Station Alarm Association (CSAA) "CSAA Five Diamond Certification" for the fifth year in a row. Fewer than 100 central stations have achieved this honor out of over 5,000 nationwide. Read More at csaaul.org

    Five Diamond - five points of excellence

    1) Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as UL or FM.

    2) Commitment to the highest levels of customer service.

    3) Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the CSAA online training series.

    4) Commitment to raising the industry standards through CSAA membership and participation in its activities.

    5) Commitment to reducing false dispatches.

  • 2008 Frost & Sullivan: Service and Growth in the Alarm Monitoring Services Market.
  • 2008 CSAA Central Station Operator of the Year: Mary Ann Ivy, Monitronics International.
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13y ago

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