What are objectives of business communication?

Answer 1

The following are the main objectives of business communication:

1. Conveying the right message: The main object of communication is to convey the right message to the right person, i.e., to the person for whom it is meant. The message conveyed should be well understood and accepted by the receiver in the right perspective. In other words, it should carry the same meaning which has been conveyed so that it may be translated into action effectively.

1. Coordination of effort: Communication is an effective tool for coordinating the activities of different persons engaged in running a business. Coordination without communication is a remote possibility. The individuals or groups come to know what others are doing and what is expected from them only through communication.

1. Good industrial relations: Communication develops good industrial relations as it conveys the feelings, ideas, opinions, and viewpoints of one party to the other party. The two parties - the management and the subordinates, come closer through communication. They understand each other and dispel any misunderstanding. Thus, it promotes cooperation and good industrial relations.

1. Development of managerial skills: Communication helps managers to understand human behavior at work. Communication of facts, ideas, opinions, information, feelings, etc., add value to the knowledge of managers about various happenings, in the organization and behavior of people. Thus, communication is a process of learning