answersLogoWhite

0

DHL offers integrated services and tailored, customer-focused solutions for managing and transporting letters, goods and information.

The major characteristic of DHL's service is as follows;

  1. Trustworthy, companies that can be trusted.
  2. Smart, fast and excellent delivery service to customer satisfaction.
  3. Reliability, quality and flexibility of the keeping and deliver the goods.
  4. Receipt, management, execution, sequencing and dispatch of orders in a timely manner.
  5. Specialized with increased effectiveness through skilled people.
  6. Innovative and high productivity company.
  7. Responsible and very carefully in handling customer trust.
  8. Effective and efficient in production process and cost.
  9. High-Tech company by using sophisticated system and IT enabled solutions.
  10. Responsive to customer needs and competitive to business market.
  11. Connected to worldwide networking.

It seems we have the same case study problem, don't hesitate to reach me at mqyasir@Yahoo.com for my full essay.

User Avatar

Wiki User

13y ago

What else can I help you with?

Continue Learning about Communications

What are the major characteristics of FedEx service?

FedEx is known for its reliable and fast delivery services, offering a variety of shipping options including express, ground, and international services. Key characteristics include real-time tracking capabilities, a strong global network, and a commitment to customer service. Additionally, FedEx provides specialized solutions for businesses, such as freight services and e-commerce logistics. Their focus on innovation and technology enhances the efficiency and effectiveness of their operations.


What are the major differences between high contact and low contact service systems?

The major differences between high-contact and low-contact service systems: high-contact system-to receive the service, the customer must be part of the system. Low-contact system is when customers are not in contact with the any services while the service is performed.


What are the 3 characteristics of business class isp service?

Business class ISP service is faster than residential Internet. The server is dedicated and the business has multiple email address for their employees.


To achieve your business requirements you should have service level agreements with your service providers What characteristics should these SLAs have?

They should be easily understood Responsibilities should be easily measured Compliance failure must have associated penalties They should be capable of evolving over time


Where can one find information on business phone service providers?

You can find information on business phone service providers from major companies such as All Stream. Some other companies you may be interested in are Sprint and Rogers.