Why are effective performance appraisal interviews critical to healthy supervisor-employee relations Can disciplinary interviews improve relations How does communication competence come into play?

Answer 1

Appraisal interviews help nurture supervisor-employee relations because it offers the opportunity for employees to know how they are performing, what they can do to better to fulfill organizational goals, and also allows employees the opportunity to discuss topics that might be weighing down on them. These interviews help foster overall moral of the employee body by giving them a sense of importance to the business. Communication competence in performance appraisal interviews are important for supportive feedback. If an employee is meeting the requirements expected of him or her, supervisors should ensure that the employee is aware of it so that he or she will continue to perform well.

Disciplinary interviews can improve relations if delivered in a proactive manner. Directly addressing the issues at hand (attendance, failure to carry out job requirements) ensures that the employee knows what is expected of him or her. The critical component for strong relations is discussing ways of improving performance. Maybe the employee is relatively knew, and was simply ignorant of certain job duties. Or, perhaps it is a seasoned employee who has historically performed well, and the outlined incursions are of recent development. A disciplinary interview might reveal a life-changing or emotionally distressing situation at home. Either way, discussing ways of overcoming obstacles with the employee can help organizational relationships. Communication competence is important to the situation to establish rapport with the employee so that he or she is not "on guard", and then providing corrective feedback to offset the undesirable behavior to encourage the employee to do better.