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stops the customer feeling stupid and thich also stops the customer keep asking questions like what do you mean and explain that et every other word

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12y ago

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Why it is important to use words that the customer will understand?

Successful customer service relies on effective client interaction on a daily basis, this can be made extremely difficult if they are constantly being bombarded with confusing and unnecessary jargon. Clients like to have a full understanding of what is going on, and the easiest way of ensuring this is to communicate with them using clear and simple information and dialogue that everybody can easily understand and relate to.


What would you do if your customer cannot understand you?

If a customer cannot understand me, I would first assess the situation to identify the specific barrier to communication, whether it's language, terminology, or a misunderstanding. I would then simplify my language, use visual aids, or provide examples to clarify my points. Additionally, I would be patient and encourage them to ask questions to ensure they feel comfortable and understood. If necessary, I could also seek assistance from a colleague who may better communicate with the customer.


Why is it important to get customers involved during software product development?

The money and time spent on software development is wasted if customers are unable or unwilling to use the final product. So, customers should be involved and taken into account during all phases of software development.


Why it is important to adapt the way you communicate to different audiences?

Different audiences require different communication styles. When communicating with other people, it is important to adapt to meet their needs. If i am trying to pass on information to someone outside of my department, it would be impractical to use technical jargon that they would not normally come across. When speaking to a customer who is upset or angry, i remain calm and ensure that the instructions i give them are completely understood in order to avoid further confusion. If i started talking to an upset customer in a complex manner, and they didn't understand, then they would probably get even more upset and angry. So its important that i adapt my communication when i speak to different to typres of people.


Why is it important to use effective hand messages in the retail industry?

Effective hand messages in the retail industry are crucial for enhancing customer experience and communication. They help convey important information quickly, guiding customers towards products or services, and can significantly influence purchasing decisions. Clear hand messages also contribute to brand identity and customer engagement, fostering a welcoming shopping environment. Ultimately, they can lead to increased sales and customer loyalty.

Related Questions

Why it is important to use words that the customer will understand?

Successful customer service relies on effective client interaction on a daily basis, this can be made extremely difficult if they are constantly being bombarded with confusing and unnecessary jargon. Clients like to have a full understanding of what is going on, and the easiest way of ensuring this is to communicate with them using clear and simple information and dialogue that everybody can easily understand and relate to.


What do you mean by customer care?

Customer care is a series of the services which is priovided to the customer when he/she purchases things. These services help them to use and understand those things.


What should you do if your customer is overly confident about his or her computer knowledge?

use technical language in a way that conveys you expect the customer to understand you


Does the internet understand swear words when people use period?

no it don't understand


Why is it important that you understand and are able to use the metric system?

It is because the majority of the people in the world understand and use it.


Why do sale people restate the customer objections?

Sales people and customer service reps use this tactic to show the customer that they understand their concerns. It is a method of calming down the upset customer, and defuse a potential problem.


How do you answer the question how do you plan strategically?

FIRST USE REALE WORDS SO PEPOLE CAN UNDERSTAND LIKE ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!FIRST USE REALE WORDS SO PEPOLE CAN UNDERSTAND LIKE ME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


How can you use the words customer value in a sentence?

We strive to make the customer value us more than our competitors.


Why don't you make sure you are using the correct term as in career instead of carrier?

It is always important to use words correctly so that people understand what you mean.


Why is it important to understand probability?

it is important to understand probability you may lose a good chance of winning something if you dont get or use probability at that time


When a customer says no to your sales presentation how do you handle it?

When a customer says no to your sales presentation, handle it with understanding and grace. Respect their decision, ask for feedback to understand their concerns or objections, and use that information to refine your approach for future interactions. Building a positive relationship is more important than a single sale.


How do you use the words fathom and understand in a sentence?

I can't fathom why ................................ I now understand that ..........................