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It stands for "service level agreement" or Symbionese Liberation Army

Answer--A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance.

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An SLA is a Service Level Agreement. These agreements are set up prior to a project's start so that expectations can be set. It will identify a Project Coordinator and project team members. It will allow supervisors and team coordinators of team members to approve the time that will be spent on the project. Funding will be identified for the project as well as maintenance. Expectations for IT and for the customer are identified so everyone knows what will be done and by whom. Reporting measures are set up so that IT and the customers can be aware of where the project is at any time. Finally, evaluations by the customer and project coordinator will be done at the completion of the project.

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13y ago
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12y ago

It lists the terms of the agreement between the user and the manufacturer of the system.

It outlines the management, monitoring, and maintenance of a network.

It specifies the software and hardware configurations of a system.

It describes the operation of a system.

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14y ago

SLA = Service Level Agreement. SLAs describe the exact scope of services that will be provided in a contract for a work project. They also include the timing of service delivery and usually include the prices for the work. An IT consultant or consulting firm would provide their client with an SLA to describe the specific work they will perform for a specific fee.

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Q: What correctly describes an SLA?
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