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It stands for "service level agreement" or Symbionese Liberation Army

Answer--A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or performance.

Answer:

An SLA is a Service Level Agreement. These agreements are set up prior to a project's start so that expectations can be set. It will identify a Project Coordinator and project team members. It will allow supervisors and team coordinators of team members to approve the time that will be spent on the project. Funding will be identified for the project as well as maintenance. Expectations for IT and for the customer are identified so everyone knows what will be done and by whom. Reporting measures are set up so that IT and the customers can be aware of where the project is at any time. Finally, evaluations by the customer and project coordinator will be done at the completion of the project.

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14y ago

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