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Whether you have to deliver goods before receiving payment into your PayPal account very much depends on the circumstances.

When you log into your PayPal account and see that you have funds "on hold", then yes, you need to send the goods to your buyer and when your buyer is happy, PayPal will release the funds to you.

Otherwise, never send out goods until the money is in your PayPal account and the transaction shows as "completed".

If you receive emails telling you that you need to send out goods and then PayPal will provide you with a tracking number after the goods have been sent, this is a scam. PayPal do not send out such emails and any such messages you receive are spoofs.

If in doubt about any email you receive purporting to be from PayPal, forward it to

spoof@paypal.com

and they will get back to you within a day to confirm whether nor not the message genuinely came from them. You can also find that email address by logging into your PayPal account and selecting Help, then Contact Us.

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Wiki User

12y ago

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