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Ok the one solution to repairing a computer with a virus, not knowing what virus it is, would be to back up important data on a removable storage device, and format the computer. When bringing your data back online make sure to check the backed up data on the removable storge device with an updated, defined anti-virus software. Most viruses however can be cleaned, removed, or quarantined using up-to-date anti-virus software like McAffee, or Norton Anti-Virus. These will only identify and work if you can get the most updated virus definition files.

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20y ago

What else can I help you with?