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To remove viruses from a laptop, follow these steps:

  1. Disconnect the laptop from the internet to prevent further infection.

  2. Run a virus scan using your installed anti-virus software. Make sure your anti-virus software is up to date. If you don't have one installed, you can download a reliable and reputable anti-virus software online.

  3. If the anti-virus software detects any viruses, follow its instructions to remove the viruses. Sometimes the software will automatically remove them and other times you may need to manually delete them.

  4. If your anti-virus software is unable to remove the virus, try using an anti-malware software. These types of software can detect and remove malware that anti-virus software may miss.

  5. Enter your laptop into Safe Mode with Networking. This mode should prevent any further infection while troubleshooting. To enter Safe Mode with Networking, restart your computer and continuously tap the F8 key until the Advanced Boot Options menu appears. Select Safe Mode with Networking from the options and press Enter.

  6. Launch the anti-virus or anti-malware software in Safe Mode and perform a full system scan.

  7. If this still doesn't work, you may have to perform a full system restore or reinstall the operating system. Make sure to back up your important files before doing this.

  8. After removing the virus, update your operating system and software regularly to prevent future infections. Also, be wary of downloading or opening suspicious files or links.

If you encounter any issues or if the virus remains after following these steps, you can seek help from a professional.

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