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Yeah, they're a good company, I've bought two computers from them, one for me and one for my wife. Mine arrived in pretty good condition, and I was able to boot it up without any issues. The computer for my wife arrived in pretty bad shape. It looked like UPS dropped it off a building. When we first tried to boot it up, Windows wouldn't boot at all. So, I called their customer service who instructed me to reinstall Windows, and walked me through how to do it. After the fresh install everything booted up perfectly and after six months of using it, my wife hasn't had any troubles since then. Overall, very happy with this company, not so happy with UPS.

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