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follow this exactly...

Go to kaspersky.com, download it, remove old anti virus, install kaspersky, update kaspersky, unplug your internet, scan your entire PC with kaspersky, it will find it and remove it and might restart your PC to be able to do so if it is a stubborn virus, uninstall kaspersky if you do not wish to keep it (but you should!), install your fav anti virus again.

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Wiki User

13y ago

What else can I help you with?