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In general the network admin should 1: determine the problem 2: fix the problem 3: restore the network. In mission critical situations where restoring the network is a priority, then the admin may want to reverse that order. In less mission critical networks it's likely that some time may be spent determining the problem, but if too much time has passed and the organization may be affected, the network should be restored. In a test network, or in situations where the network continues to fail, the netwrk administrator may have no choice but to track down the problem first. An exact answer to this question would be possible given more information - is the network itself down or is a key server down- for example.

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17y ago

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