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Topics include; History of e-commerce pre-Aldrich: Aldrich's Online Shopping [1979] and Office Revolution [1980]: 1980s developments leading to Business Process Re-engineering in the 1990s: availability of commercial internet [1991]:

development and widespread use of PCs from mid-1980s: development of mobile phone technology from 1980s: development of business software world-wide from mid-1990s for digital business: the nature of e-business, advantages and disadvantages: the anonymity issue as regards customer relationships: getting, keeping customers in the digital global 24/7 world: the power of global brands: where is e-business going? development of social e-business: who are the winners and losers?

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