0
techniques behind computer telephony integration "Computer Telephony Integration (CTI), is a concept that enables computers and phone systems to communicate with each other. In fact, CTI effectively merges the functions and features of each of these two technologies into one integrated system. CTI in its simplest terms includes placing and answering voice, fax, and data calls." - Database Systems Corp. reference Computer Telephony in Related Links below.
What else can I help you with?
Evolution of computer telephony integration?
Please elaborate on the topic, ' Evolution Of Computer Telephony Integration'
What is the full form of CTI?
Computer Telephony Integration.
What is full form of CTI?
computer telephony integration
Features of computer telephony integration?
=what are the features of computer both old & modren=
What has the author William Yarberry written?
William Yarberry has written: 'Computer telephony integration' -- subject(s): Digital telephone systems, Internet telephony
What functions do computer telephony integration applications provide desktop computers?
Computer telephony integration applications is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated. It provides desktop computers with: screen popping, dialing, phone control, transfers, and a call center.
What is the meaning if you combine hardware and software an engineer or architect can view designs from different angles?
computer telephony integration
Disadvantages of computer telephony integration?
For example: land line telephones are very simple, reliable and inexpensive devices, while computers and internet connections are not.
What has the author Stephen Coates written?
Stephen Coates has written: 'First poems' 'Computer Telephony Integration' 'Loving and hating' -- subject(s): Psychology
How secure is a computer telephony software?
Computer Telephony Software is very secure. Computer Telephony Software is commonly used to automate or manage telephone calls, such as in Call Centers.
What are the components of cti?
CTI Components"Computer telephony integration (CTI) is technology that allows interactions on a telephone and a computer to be integrated.Launch Online Applications - Based upon caller information, specific PC, Unix or Web applications can be automatically launched using our telephony software.Caller Identification (ANI) - Information from an existing database can appear on-screen when your telephone rings and remains on the screen during the call.Called Number Identification (DNIS)- Specific campaign information can be displayed from the application based upon the number dialed by the caller.IVR Collected Information - Data collected by the phone from the caller (DTMF signals and recorded information) can be passed to your application by our phone software. Our computer telephony integration software manages this process and frees agents to be more productive.Auto Dialing - Point and click any phone number in your computer database or softphone and the telephone will dial the call - a must for maximizing the productivity of outbound telemarketing or call center service desks.Voice Broadcast - Calls can be automatically broadcast to large numbers of individuals playing recorded messages - ideal for emergencies or mass communications.Predictive Dialing - Calls can be launched from our phone dialer and connected to your agents using our computer telephony software.Online Call Center Reporting - DSC computer telephony products includes online reports plus the ability to customize reports and graphs to your specific needs."The preceding information was found on the websites listed in the Related Links section below.
What are some examples of IP telephony software?
Telephony software is software referring to telephone services into computer networks. Some examples of IP telephony software include five9, bsc-it, and cisco.
