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A software solution simply defines a solution to a problem, excluding its delivery. It doesn't imply how the solution gets rendered to the user. On the other hand, a software service includes the solution and the delivery. Software service implies that the solution is always available on demand and its provisioning is controlled by the providing entity. So one can say that a service is a superset of a solution but not the opposite. A service implies a solution, but a solution doesn't necessarily imply service. Almost every product can be described as a solution, but this is not true for service. Service = Solution + On-Demand Delivery + Hosted by Provider For a solution to qualify as a service, it must meet the following two conditions: # It must be delivered on-demand # It must be hosted, managed and controlled by the provider Cable TV is an entertainment solution, however, because it meets the above two conditions of service, people call it Cable Service. VoIP is a communications solution, however, because it is delivered on demand (on-line) and hosted by the provider, then it is a Service.

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