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Chatbots can be used to perform various tasks. Some of the popular uses are booking appointments, driving sales, getting more leads, searching for answers within FAQ's, improving Customer service, automating repetitive tasks and a host of other uses.

I have given a few use cases below from different industries to show the extensive ways in how a chatbot could be utilized.

Education- Meditation Chatbot, Ecommerce Product Guide etc.

Travel - Airport Bot, Travel Review Bot, Promotional Campaign Chatbot etc.

Hospitality - Order Pizza, Customer Support Bot, Feedback Bot etc.

HR & Recruitment - Interview Chatbot, Job Finder, HR Policies Chatbot etc.

Hope this gives you a general idea about what is possible with chatbots.

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Edetrul

Lvl 3
5y ago

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Related Questions

Will chatbots replace developers?

Chatbots are tools designed to automate specific tasks or interactions, including customer support, information retrieval and more. While they streamline many processes and automate repetitive tasks, they are not intended to replace developers or other skilled professionals. Developers have a diverse range of responsibilities that involve designing, building, testing and maintaining complex software systems. They possess specialized skills in programming, problem-solving and critical thinking, which are beyond the capabilities of chatbots. Instead of replacing developers, chatbots often assist them by automating routine tasks, providing quick access to information, or even assisting in the software development process by offering guidance or code suggestions. Developers leverage these tools to enhance productivity, but their unique skills and creativity remain essential in designing and building innovative software solutions.


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