whether the PC uses dynamic or static IP addressing
if the word processing software is installed correctly
Verify full system functionality and, if applicable, implement preventive measures
document all information on the work order prioritize the problem gather information from the customer
Correcting the problem
Document activities and outcomes of repair steps
Step away from the computer and ask the user to close the document.
You can view a summary of information about your document in the document's properties or metadata. This information typically includes details such as file size, author, creation date, and modification date. You can usually access this information by right-clicking on the file and selecting "Properties" or through the document editing software you are using.
You document the attempted solution You return to the beginning of the troubleshooting process
What is a document that gives us first hand historical information
Document properties.
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What is a document that gives us first hand historical information