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Microsoft sucks because they don't care about their customer base, do not value elegance, and suffer from serious group think as if the Microsoft way were the best way or the only way -- neither of which are true. Microsoft sucks because they are a monopoly (in my opinion, provable by delving into their public financials -- again, in my opinion), and monopolies give poor customer service. Microsoft will keep sucking until they go out of business or change their practices in the face awe-inspiring management-convulsing competition -- whichever comes first.

As an example of Microsoft sucking consider shutting down a Windows computer. First one goes to "Start" (!) then tells the computer to "Shut Down" to which the computer replies "What do you want me to do" whereupon you tell it again (as if it were a 14-year old) and then it never does shut down -- it begins "logging off" (logging off? What's that? The habit of a perverted lumberjack?) It begins "logging off" in reference to a long defunct device known as the teletype which has absolutely no relevance for any user under 90. It took FOREVER for Microsoft to change this mostly because they didn't understand why the average person didn't aspire to the same level of mediocrity as they did.

Or how about adding email addresses to your "safe sender" list? Want to find that in Microsoft's email client? Just go to the most illogical place one could imagine: junk mail.

Or how about their useless "Help" menus which can't find a way to help with the simplest problem even when the same problem (and its fix) are amply attested on the Web? You need to have the Little Orphan Annie Decoder ring and learn to speak like a geek for a fighting chance of getting to the right help topic. It's as if no one at Microsoft had ever heard of a synonym.

Or how about rearranging all the menus in the latest version of Excel? What a stupid customer-non-centric thing to do. Why not rearrange all the keys on the keyboard?

And that is why Microsoft sucks.

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13y ago

What else can I help you with?