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Do you have an official installation disc?

Is it suitable for your make of computer?

Is there already antivirus software installed which might be stopping you installing new antivirus software?

Have you read the "Read Me" files?

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Hi,

This is the similar kind of problem which I had faced during installing my antivirus

following is the step which i followed :-

1) Login with the admin profile.

2) Press Winkey + R,

3) Type sfc /scannow.

Check and confirm.

With Love and Regards,

R

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Wiki User

13y ago

What else can I help you with?