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I thought I would post this question for anyone having the same problem, I know what a pain it must be. I believe that this will fix all the All-in-one printers.
Reset the All-in-One to the factory default settings by using these instructions:
1. Unplug the power cable from printer when the printer is powered on.
2. Press and hold OK and HELP buttons while plugging in the power cord
This helped me and I hope it also helps you.
Edited to add: This also helped me. I was nervous trying it because it's not cited at all (and hence is why I'm adding this - hoping to add a little more credence to the advice for anyone else wandering hopelessly out there about this question! :) ). My printer was an HP 309c, however. On that printer this procedure triggers a sort of reinitialization, if I was reading the screen right. It takes several minutes to finish, but walks the user right through it.
What else can I help you with?
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