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You have decided to use a tape drive to back up your computer’s data, but you realize that the tape is stuck in the drive. You do everything that you can think of to try to get that tape out, but are still unsuccessful. Here are some tips that can help you carefully and safely eject the tape.

• If you haven’t already done so, find the manual and read the troubleshooting section. Your tape may not really be stuck, but instead it could be that your computer is just safeguarding the tape from removal during a backup process. You want to make sure that all backup procedures are done in full before removing any tape from a tape drive, otherwise it could ruin the tape, the drive itself and the information on the tape.

• Once you are sure the backup process is completed, try turning your computer off and restarting it. After rebooting the computer, try ejecting the tape again. In some cases, you may have to go through this process several times before it is actually successful.

• If you have rebooted your computer and the tape is still stuck in the dive, then the next step is to go to the operations menu. Once in the operations menu, choose Unload Tape from drive. There may be many drives listed in this menu, so make sure you select the correct drive.

• If you have followed all of the above steps to no avail, then turn off your computer again. Unplug the computer, disconnect and remove the outer shell. Once this has been done, then go ahead and slide the drive forward a little bit, and then lay it on its side. Once again, make sure the computer is unplugged, then take a screwdriver and insert it in the rewind hole and turn counter clockwise. This should help you safely and easily remove the tape.

Having a tape stuck in your tape drive can be frustrating. Following the above steps, in order, will ensure a safe removal of the tape from the drive.

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11y ago

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