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Because you did not use the voltage switch in Europe you damaged the voltage regulator in the hair straightener. Unlike CD players, and other small electronics (which will not turn on if the adaptor or DC input is incorrect) direct to plug appliances will turn on and over-load or short out. Because your straightener only reaches 86 degrees it is safe to say you over loaded it with 220volts (or more). Because all United States plugs are no higher than 120volts you damaged it by overloading it with at least 100 extra volts.

Bottom line, buy a new one, you won't be able to get this one fixed.

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9y ago

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