The Product: Electrohome 27E510
The Problem:
3rd Party Universal Remote when trying to "scan" for correct codes inadvertently activates a diagnostics setting on the TV set.
The Symptoms:
The word "FACTORY" appears on the upper left quadrant of the screen in RED letters & suddenly all controls are "Locked Out." Television will not respond to button presses on original remote or on it's built-in-buttons on the side panel. All settings/options are "Locked Out" & the TV can only be shut OFF by physically unplugging it. Additionally, when the TV is plugged back in, it is still in the "ON" state & remains in "Locked Out" state.
The Solution: (thanks to a couple of hard-working Support Personnel at NESA)
Plug TV back into power source. Wait until it powers up and the word "FACTORY" is visible on-screen.
Press 6-4-8-3 on the TV's ORIGINAL IR remote device.
You are now in the diagnostic settings Sub-Menu, & the word "ADJUST" will be on the screen.
Press "MENU" on your TV's ORIGINAL IR remote device.
The TV is now back to it's former fully-functioning state.
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