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Culture is crucial to any knowledge management (KM) effort because the flow of knowledge and the willingness to share one's know-how depends upon it.

You can implement KM in an organization and move people around, create mentor-apprentice relationships, define project groups, introduce some fancy IT system, or anything else, but if the organizational culture is not conducive to knowledge sharing, these efforts will likely fail.

Therefore, before implementing KM one must understand the organization's culture and strive to manage it (e.g. through incentives, education, leadership & common vision, etc.).

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