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Coca-Cola employs a variety of relationship marketing techniques, including personalized customer engagement through social media and targeted advertising campaigns. They foster community connections by sponsoring local events and initiatives, enhancing brand loyalty. Additionally, Coca-Cola utilizes loyalty programs, such as the Coca-Cola Rewards program, to incentivize repeat purchases and strengthen customer relationships. These strategies create a sense of belonging, encouraging consumers to identify with the brand.

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2w ago

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