By what means can the consumers express their solidarity?

Answer 1

the customers can show their solidarity only by fulfilling their duties in the following ways -

(i) The consumers should be very careful about the quality of goods as well as the guarantee of products and services while purchasing anything from the market.

(ii) Every time they purchase anything, they should ask for the cash memo.

(iii) They should preferably purchase quality goods marked by ISI, AGMARK etc.

(iv) Consumers should complain to the proper authorities (District, State or Central Consumer Protection Councils) in case of any grievance.

(v) Consumers must know their rights and exercise them promptly and properly.

(vi) They should form Consumer Awareness Organisations in their own localities and help each other when called for.

Answer 2

i. Consumers form themselves into voluntary organisations or associations.

ii. Any affected consumer, small or big, should take his complaint to his association.

iii. The association should take up the issue with the producers, and if required, should approach the courts.

iv. Mass participation of consumers should be ensured if any complaint is not redressed.

In short, It is only when an individual loss is perceived as the loss of the community that the movement will grow and gain strength.