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A customer first attitude is an attitude encouraged by many businesses where the customer's needs and comfort are placed above the employee's comfort and convenience. Employees with this attitude go above and beyond for customers and do whatever it takes to make the customer happy and satisfied with their service, within reason.
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∙ 9y ago
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Kind of attitude in customer?
there could be any kind of attidude for a customer there can be any kind of attitude with a customer
Why is price protection offered?
Price protection serves as a great incentive to customers. If a customer finds a product cheaper at another store, the first store pays the customer the difference of the price purchased.
What are the key factors that can influence the way consumers perceiveproducts and services?
The main difference between the response of customers in service and product perception is that a customer percieves the product in his own way after purchasing a product at a particular price. When a customer purchases a service, the attitude of the customer is the function of Value, Quality and the satisfaction level of the customer. the value of the service is determined vis a vis the price he is going to pay for a particular service. when a customer testifies the quality of a service either by his own past expeerience or by the communication of the service provider. after the consumption of the service the customer measures the satisfaction level he gets from consuming the service. thus the customer perception regarding a service is framed by:- 1. the value of the service. 2. the qulity of the service. 3. the satisfaction level from the service. since the optimum level of the Value, Quality, Satisfaction from a service is always acceptable to the customer. the weightage of all these factors should be maximum. value of the service is related to the price but sometimes the image of the service provider(Quality) excels the price hike and a customer is ready to pay the increased price.
What is polycentric attitude?
the view that the managers in the host country know the best work approches and practices for runing their business...........called polycentric attitude...
What is Literature review on customer satisfaction?
What is business literature review on customer satisfaction?
Kind of attitude in customer?
there could be any kind of attidude for a customer there can be any kind of attitude with a customer
What situations and practices might provide easy traps for inferior customer service?
Being understaffed on a busy day could mean that customer service suffers when unique and unexpected customer needs arise. Customer Service Reps who are not well-trained or who have an "I don't care" attitude might be prone to provide inferior customer service.
What you loking from your customer?
You are looking for respect from your customer. You are probably also looking for someone with a reasonable attitude and calm personality.
What is Wal-Mart's ten foot attitude?
The ten-foot attitude is one of the main customer service tenants of Sam Walton. He encouraged employees to engage with customers that they came with ten feet of.
What does attitude reflects leadership mean?
The attitude you have comes from the leadership you get
How do you spell attidue?
i think you mean attitude :P :)
Why is it important for managers to use measurable customer service standards?
So the customers cannot complain about your lack in customer service and attitude towards them
Give an example of when you have delivered excellent customer service?
I delivered excellent customer service by assembling right order, by fast service and frendliy attitude
What will you do for excellent customer service?
make sure you always have a good attitude and negotiate as well as possible
How do you deliver consistent customer service?
Be patient and listen to what the customer wants/needs. Have a good attitude and be positive. Recognize a Sales opportunity and establish a trusting relationship and go above and beyond to maintain customer satisfaction.
The key customer service requirements of the job?
A person in customer service should have a good attitude. They should also be interested in talking with people and have the ability to sell a product.
What is the skill of waiter?
a skill of a waiter should perform good attitude and should show the needs of the customer.
