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The socio-technical system concept refers to the interrelatedness of social and technical elements within an organization or system. It emphasizes that both social factors, like human behavior and organizational culture, and technical factors, such as tools and technologies, must be considered together to optimize performance and achieve desired outcomes. This approach is often applied in fields like organizational design, systems engineering, and information systems to ensure that technological solutions are effectively integrated with human needs and social structures. Ultimately, it aims to create a harmonious balance that enhances efficiency, user satisfaction, and overall effectiveness.

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