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Eskom, South Africa's state-owned power utility, faces several social factors impacting its operations. These include public dissatisfaction with frequent power outages, which fuels protests and social unrest, as citizens demand reliable electricity supply. Additionally, socioeconomic disparities affect energy access, as low-income communities often bear the brunt of load shedding. Furthermore, there is growing concern about the environmental impact of fossil fuel reliance, leading to increased public pressure for a transition to renewable energy sources.

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