merits:-
1. feedback
2. constructive idea
3. helps decision making
4. Establishment of good relation
5. mutual trust
6. enhance coordination
7. motivation
demerits:-
1. reluctance
2. non-cooperative attitude
3. chance of distortion
4. delay
5. trend to by-pass
advantages of upward communication
advantages1. increases efficiency2. its appropriate for giving instructions3. ensures that everyone is working towards goals and objectivesdisadvantages1. info can be distorted as it goes down2.information overload3. lack of openness between managers and employees
Advantages/Importance of upward communication:1. Feedback:The major advantages of upward communication are, it provides feedback from the employees. As a result the communication loop (cycle) completes and management can realize the reactions of the employees.2. Constructive idea:Upward communication allows the employees to inform their views regarding the implementation of company policies.3. Helps decision making:Through upward communication top management can know the views of flower level employees which help them to make more realistic decision.4. Establishment of good relation:Upward communication brings executives and employees close to each other and accordingly mutual relationship developed.5. Mutual trust:For the success of any sort of communication trust is an essential element. As relationship developed through upward communication mutual trust also created.6. Enhance coordination:Opportunity to express own views and participation in the decision making enhance the level of coordination.7. Motivation:The task of motivation needs two way communicationsbetween the concerned parties. Upward communicationenables the executives to extend appropriate motivational measures.8. Introduction of new policy:Upward communication also helps the executives to introduce new policies.Upward communicationDisadvantages/Limitations of upward communication: 1. Reluctance:In some cases employees are reluctant to provide information through upward channel.2. Non-cooperative attitude:Non-cooperative attitude to the executives damage the willingness of the employees to initiate upward communication.3. Chance of distortion:Downward communication can be distorted unconsciously but in case of upward communication information can be distorted deliberately.4. Trend to by-pass:Another side effect of upward communication is tendency of by passing the immediate boss, can be created among the employees.5. Delay:Sometimes lower level employees hesitate to inform a problem upward because doing so means acceptance of failure. Thus delays may take place to decide whether to inform the top management or try further to solve the problem.
Only after carefully considering the advantages and disadvantages.
Downward communication involves the flow of information from higher levels of an organization to lower levels, such as when a manager provides instructions or feedback to their team. Upward communication, on the other hand, is when information flows from lower levels of an organization to higher levels, like when employees give feedback or share concerns with their supervisors. For example, a CEO announcing a new company policy to all employees is an example of downward communication, while employees providing suggestions for improvement to their managers is an example of upward communication.
These are the advantage of upward communication:Coordination between low level employees and management is improvedRelationship become effectiveEfficiency of work is increases
Difficulties in upward communication can include employees feeling reluctant to share feedback or concerns with their managers due to fear of repercussions or a perceived lack of receptiveness from higher-ups. Additionally, there may be barriers such as hierarchical structures, communication channels that are not well-established, or a lack of opportunities for open dialogue, which can hinder the flow of information from lower-level employees to management.
Downward communication flows from higher levels of management to lower levels, providing guidance, instructions, and feedback. Upward communication involves employees sharing feedback, ideas, and concerns with higher-level management. Horizontal communication occurs between individuals or departments at the same level in the organizational hierarchy, facilitating collaboration and coordination.
Upward communication is the flow of information from the lowest level to the highest level in an organization. Examples of upward communication includes;Reports of progress from subordinates to management.Complains/grievances.Suggestions.New ideas to Management.
Formal communication in an organization can be categorized into several types, including downward, upward, horizontal, and diagonal communication. Downward communication flows from higher management to lower levels, conveying policies and directives. Upward communication allows employees to share feedback and insights with management, while horizontal communication occurs among peers or departments to coordinate efforts. Diagonal communication crosses different levels and departments, facilitating collaboration on projects or initiatives.
Upward communication typically involves feedback, suggestions, and concerns from employees to management. It often includes reports on performance, challenges faced at the operational level, and ideas for improvement. This type of communication helps management understand employee perspectives and fosters a collaborative work environment. It is essential for informed decision-making and organizational growth.
To improve upward communication, create an open and supportive environment where employees feel comfortable sharing their feedback and ideas. Encourage regular one-on-one meetings, provide multiple channels for feedback (such as suggestion boxes or surveys), and actively listen to what employees have to say. Additionally, acknowledge and act upon the feedback received to demonstrate that it is valued.