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Downward communication involves the flow of information from higher levels of an organization to lower levels, such as when a manager provides instructions or feedback to their team. Upward communication, on the other hand, is when information flows from lower levels of an organization to higher levels, like when employees give feedback or share concerns with their supervisors. For example, a CEO announcing a new company policy to all employees is an example of downward communication, while employees providing suggestions for improvement to their managers is an example of upward communication.

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