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There are several reasons for recordings to fail. Sky receivers are not 100% reliable and from time to time they can crash in much the same way as computer can. Sometimes they will recover without user intervention but any recordings scheduled for that time will fail.

If the signal itself fails, that will also generate a failed recording. Despite the huge distance the signals travel up to the satellite and back down again, the signals are normally robust and reliable. It is rare that the signal isn't present. If failed recordings also report a "no signal" error on a regular basis it might be worth getting the dish alignment checked as well as the LNB and cables.

Before calling out a repair engineer, it is worth contacting Sky technical support who may well be able to pinpoint errors on the phone rather without a home visit.

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14y ago

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