lTop management commitment and involvement
lCustomer involvement
lDesign products for quality
lDesign production processes for quality
lControl production processes for quality
lDevelop supplier partnerships
lCustomer service, distribution and installation
lBuilding teams of empowered employees
lBenchmarking and continuous improvement
lTop management commitment and involvement
lCustomer involvement
lDesign products for quality
lDesign production processes for quality
lControl production processes for quality
lDevelop supplier partnerships
lCustomer service, distribution and installation
lBuilding teams of empowered employees
lBenchmarking and continuous improvement
lTop management commitment and involvement
lCustomer involvement
lDesign products for quality
lDesign production processes for quality
lControl production processes for quality
lDevelop supplier partnerships
lCustomer service, distribution and installation
lBuilding teams of empowered employees
lBenchmarking and continuous improvement
inputs of TQM
Although practiced by many companies in the 1980s, TQM became truly pervasive in the 1990s
I study Total Quality Management (TQM) to understand its principles and practices that drive continuous improvement in organizations. TQM emphasizes customer satisfaction, employee involvement, and process optimization, which are crucial for achieving operational excellence. By mastering TQM, I can contribute to creating more efficient and effective systems that enhance product quality and service delivery. Ultimately, this knowledge helps organizations remain competitive in a rapidly evolving market.
Studying Total Quality Management (TQM) is essential because it equips individuals and organizations with the tools and principles to enhance efficiency, improve product and service quality, and foster a culture of continuous improvement. TQM emphasizes customer satisfaction, teamwork, and data-driven decision-making, which are crucial for maintaining competitiveness in today’s fast-paced market. By understanding TQM, professionals can implement strategies that lead to sustainable growth and operational excellence. Ultimately, it helps create a framework for long-term success through quality enhancement and employee engagement.
1. Understand the need .2. Brainstorm and design 3. Plan: 4. Create: 5. Improve:
function of tqm
inputs of TQM
5
5
Total Quality Management TQM
1.Management Commitment 2.Customer Focus 3.Quality Cost 4.Quality Systems 5.Continuous improvement
3 Funnels on The Queen Mary.
HOW TQM MODEL IMPLEMENT ON SCHOOL EDUCATION? OR WHAT IS THE TQM MODEL FOR SCHOOL OR COLLEGE SYSTEM?
TQM refers to the term Total Quality Management.
TQM is a philosophy and system for continuously improving the services and/or products offered to customers
Although practiced by many companies in the 1980s, TQM became truly pervasive in the 1990s
The Total Quality Management (TQM) is a comprehensive and structured approach to organizational goals.