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Communication is vital in this confused world and is the cause of most global controversy. An effective communicator asks questions in order to seek understanding. The key is to view issues from different perspectives. Put yourself in the shoes of the other and ask yourself what you would do if you were him/her?

After asking questions, it is equally important to listen. Give the person time to communicate and express his/her thoughts. As you do, you will understand more clearly what he/she is feeling.

Lastly, express love and concern to that person (if appropriate, of course) and share with him/her that you want to help. Instead of annoying them with the question, "What can I do to help?", share your thoughts on how you can help. Then follow through.

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