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Scope of the study of the customer expectation?

The scope of the study of the customer expectation will dictate the level of service and quality of products that they get. Customer expectation is aligned with the demand level in the market.


What is the difference between customer expectation and customer satisfaction?

Customer expectation is the level of quality and/or service wants before the commercial interaction or transaction occurs. While customer satisfaction is how the customer feels after and regarding the interaction or transaction.


What is the connection between customers expectation and customers satisfaction?

customer expectation is, what they want from the service prowiders. and customer satisfaction is provided service to them is making them happy.


What are the marketing implications for different customer and product types in industrial marketing?

What are the marketing implications for different customer and product types in industrial marketing?


The different ways your expectation as a customer were metnot met and focus on customer satisaction?

ok


When you have exeeded a customer's expectation?

When they start yelling thanku so much!


What are the potential implications of credit insurance risk on a company's financial stability?

Credit insurance risk can have significant implications on a company's financial stability. If a company relies on credit insurance to protect against customer defaults and the insurer fails to pay out as expected, the company may face cash flow problems, increased debt, and potential insolvency. This can impact the company's ability to meet financial obligations, invest in growth, and ultimately jeopardize its overall financial health.


How can a successful commercial organisation meet customer expectation?

It never will but you can be as honest as possible


What is the experience for a customer service agent on handling conflict situations and how did she manage the guest expectation?

experience on handling conflict situations? How did you manage the guest expectation?


What is the Difference between customer satisfaction and customer delight?

Customer satisfaction refers to meeting the basic expectations of customers. customer delight goes beyond expectations, providing a memorable and exceptional experience that exceeds what the customer anticipated. Satisfaction is meeting needs, but delight is creating joy.


What all additional features can add to your product to exceed customer expectation?

augmented product


What is A critical performance expectation of the customer or user related to system effectiveness is a characteristic of?

MOE