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Types of Business correspondenceBusiness lettersBusiness letters are the most formal method of communication following specific formats. They are addressed to a particular person or organisation.A good business letter follows the seven C's of communication.The different types of business letters used based on their context are as follows,
  1. Letters of enquiry
  2. Letters of claim/complaints
  3. Letters of application
  4. Letters of approval/dismissal
  5. Letters of recommendations
  6. Letters of sales.

Official letters can be handwritten or printed.Modernisation has led to the usage of new means of business correspondence such as E-mail and Fax.[3]

E-mailemail is the least formal method of business communication.It is the most widely used method of written communication usually done in a conversational style. MemomorandumMemomorandum is a document used for internal communication within an organization.Memo may be drafted by management and addressed to other employees.
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Bailee Schulist

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3y ago

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