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Knowledge management aims to improve virtually all aspects of the organisation. It seeks to identify, categorise, share, improve, and create knowledge assets. Therefore, if implemented correctly, using knowledge management can help a firm to:

- Understand where and in what form knowledge exists

- Make the right knowledge available to the right people

- Enhance its ability to innovate

- Learn from its mistakes

- Better exploit existing knowledge i.e. turn it into products etc.

- Link the knowledge and learning directly to strategy

- Identify and remove obsolete knowledge

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Q: What is the advantage of using knowledge management?
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The term and concept of knowledge management (KM) was arose roughly in 1990. Davenport (1994) defined KM as- "Knowledge management is the process of capturing, distributing, and effectively using knowledge." Its object is -the best use of knowledge to achieve goals by using multi disciplined approaches.


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Knowledge management as a discipline started to gain recognition in the 1990s. Companies began to recognize the importance of managing their intellectual assets to improve decision-making, innovation, and competitive advantage. The term "knowledge management" was coined during this time to describe these practices.


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