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The Manufacturer's website, www.crock-pot.com, has the instruction manuals you can down load. I also used their Customer Support telephone on a Saturday morning (1-800-323-9519), and was kindly helped to solve a problem with my Crock-Pot, just in time to save my dinner party that night.

Trouble-shooting information for the Crock-Pot Smart Pot - my Crock-Pot Smart Pot would turn itself off after half and hour or so, and would not finish cooking. To fix this problem, unplug the unit for a few minutes to clear the memory. Re-plug the unit into the power outlet, then push and hold both buttons for about thirty seconds. This will reset the memory, and the pot will work correctly again. Select the desired cook time to restart your cooking cycle from the beginning.

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