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Email and IM

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Kendrick Rau

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Cards in this guide (19)
What does imphasis mean

Typing a word entirely in capital letters to emphasize a word when writing a message in an IM application or email. For example if you want to yell at someone over an email, then you write the whole message in capital letters and with exclamation marks.

How would you use the word template in a sentence

He filled out the form using a PDF template, then printed it.

This document was formated with a template.

What is revision of ileostomy

It is to create an opening in the abdomen to empty the small intestine

Where is the best place to find authoritative sources for grammar and other writing rules for business writing

I would check out your business, to see if they have any book. Or ask one of your co-workers, to see where they got their book!

Do folders have file extensions

No, folders usually do not have file extensions, but they could have if you like. Usually only files have extensions, to indicate the contents of the file.

What is an example of a formal business standard

adhering to your company's dress code of wearing your uniform everyday to work

Should color and design be used in emails

Yes, but only sparingly, to emphasize a point.

What information would you find in an Address Book

email address

Why has email communication grown so quickly as a business tool

Because email is easy to use, fast, and inexpensive.

What is a reason that the subject line should never be left blank

The receiver may think the message is spam

How do contact lists differ from an address book

Contact lists contain more information about a person than an address book.

What is the following statement is true about using fronts in business documents

Sans serif fonts, such as Arial, are best in business letters and emails.

Which of the following would be the main reason you use the task feature

to use effective time management

When should you forward instead of replying to an email

when the recipient was not included on the original email

When is it productive to set up a folder system for filing eMails

when you want to be able to save and locate emails easily

Which of the following adheres to formal business English

i delivered the files to the production team last thursday

Why is it important to write something in the subject line of emails

because your recipient might automatically delete your message or send it to the spam folder

What is usually at the end of a business email

Your signature

The first paragraph or part of a business letter is the .

It is the Introduction

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