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☆☆☆☆☆Cards in this guide (11)
What should a supervisor do when confronted with an employee who is a bigot
An employee can have racial views, but they can't create a hostile work environment. If they are creating a hostile work environment then the supervisor must discipline them just as they would any other employee.
Reasonable accommodation is a term most applicable to
disabled employees
People must make choices to satisfy their needs and wants
Economic
What should top management do during the design phase of a change process
During the design phase, upper level management representatives should listen and respond to feedback from the organization and provide updates on the progress of the change.
What is the meaning of diversity management
Providing opportunity for all employees to maximize their potential
What would NOT be considered an example of an appropriate and reasonable accommodation
Lowering performance expectations
Which of the following is NOT an important trait of engaged employees
Consistently speak positively
What is the style of conflict when management attempts to force a solution on the other person
avoidance
Ignoring diversity can cause
Complaints and legal issues
Shifting the frame of reference refers to:
Putting yourself in someone else’s position
As the supervisor, you are responsible for transforming your office so that it closely reflects a workplace that values differences in others. How can you support an environment of valuing differences
All of the Above....
Not sure....
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