Cards in this guide (20)
What does imphasis mean
Typing a word entirely in capital letters to emphasize a word
when writing a message in an IM application or email. For example
if you want to yell at someone over an email, then you write the
whole message in capital letters and with exclamation marks.
Certain newly hatched birds and newborn mammals learn to recognize and follow the first moving object they see in a process called
Imprinting animal behavior
What occurs as a child learns the rules of behavior of his culture
What is superego according to sigmund freud
Should color and design be used in emails
Yes, but only sparingly, to emphasize a point.
What information would you find in an Address Book
Why has email communication grown so quickly as a business tool
Because email is easy to use, fast, and inexpensive.
What icon is usually used to indicate an attachment feature
What is a reason that the subject line should never be left blank
The receiver may think the message is spam
When is it more professional not to send a business email
When the content is highly sensitive or emotional.
What is the following statement is true about using fronts in business documents
Sans serif fonts, such as Arial, are best in business letters and emails.
Which of the following would be the main reason you use the task feature
to use effective time management
What is a reason for preferring to send a print business letter rather than an email for an initial contact
It is more professional than an email.
When should you forward instead of replying to an email
when the recipient was not included on the original email
When is it productive to set up a folder system for filing eMails
when you want to be able to save and locate emails easily
What is an advantage for scheduling meeting through an email system
You know who has agreed to attend in advance. (APEX)
Which of the following is an example of effective time management
Keeping your employee calendar up to date.
What is usually at the end of a business email
When should you use the Reply All function when replying to an email
Whenever all the recipients need to know your response.
Why The fact that companies can store and access emails sent or received on the equipment limits which of your rights
