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Email and IM

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Alexandre Ferry

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2y ago
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Cards in this guide (20)
What does imphasis mean

Typing a word entirely in capital letters to emphasize a word when writing a message in an IM application or email. For example if you want to yell at someone over an email, then you write the whole message in capital letters and with exclamation marks.

Certain newly hatched birds and newborn mammals learn to recognize and follow the first moving object they see in a process called

Imprinting animal behavior

What occurs as a child learns the rules of behavior of his culture

Socialization :)

What is superego according to sigmund freud

Society's

Should color and design be used in emails

Yes, but only sparingly, to emphasize a point.

What information would you find in an Address Book

email address

Why has email communication grown so quickly as a business tool

Because email is easy to use, fast, and inexpensive.

What icon is usually used to indicate an attachment feature

Paper clip APEX

What is a reason that the subject line should never be left blank

The receiver may think the message is spam

When is it more professional not to send a business email

When the content is highly sensitive or emotional.

What is the following statement is true about using fronts in business documents

Sans serif fonts, such as Arial, are best in business letters and emails.

Which of the following would be the main reason you use the task feature

to use effective time management

What is a reason for preferring to send a print business letter rather than an email for an initial contact

It is more professional than an email.

When should you forward instead of replying to an email

when the recipient was not included on the original email

When is it productive to set up a folder system for filing eMails

when you want to be able to save and locate emails easily

What is an advantage for scheduling meeting through an email system

You know who has agreed to attend in advance. (APEX)

Which of the following is an example of effective time management

Keeping your employee calendar up to date.

What is usually at the end of a business email

Your signature

When should you use the Reply All function when replying to an email

Whenever all the recipients need to know your response.

Why The fact that companies can store and access emails sent or received on the equipment limits which of your rights

privacy

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