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How do you explain individual health and safety responsibilities while delivering customer service?
Individual health and safety responsibilities in customer service involve recognizing and mitigating risks to both oneself and customers. This includes following protocols such as proper hygiene, maintaining a clean environment, and using personal protective equipment where necessary. Employees should also be aware of emergency procedures and how to assist customers in case of incidents. By prioritizing safety, employees can provide a secure and positive experience for customers while fulfilling their service duties.
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the customer is always right!
