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the settlement of disputes in these online forum is known as online dispute resolution (ODR) to date, the disputes resolved in these forums commonly involved disagreements over the rights, and disagreemnets over the quality of goods sold via the internet , including goods sold through internet auction sites. ODR may be best for resolving small-to medium-sized business liability claims, wich may not be worth the expense of litigation or traditional ADR (means to appear in regular court).

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